Ideal Shopping Direct Plc is committed to preserving the privacy of all visitors to our website at http://www.idealshoppingdirect.tv

Our policy statement complies with the Data Protection Act 1998 and we advise you  to read the following privacy policy to understand how we use and protect your information. We are the data controller of the website.

By using this website, you consent to the collection, use and transfer of your information under the terms of this policy. 

INFORMATION THAT WE COLLECT FROM YOU

We may collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. 

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested.  It will also enable us to ontact you where necessary .  We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.  If you change your mind about being contacted in the future, please let our Customer Service team know at customer.services@idealshoppingdirect.co.uk and/or 08700 700 802.

DISCLOSURE OF YOUR INFORMATION

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you.  We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Countries outside the European Economic Area do not always have strong data protection laws.  However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, court order or other governmental or enforcement agency, or unless you are in breach of this privacy policy or our terms and conditions we will not otherwise share, sell or distribute any of the information you provide to us without your consent.  

COOKIES

Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site.  Cookies make it easier for you to log on to and use the site during future visits.  They also allow us to monitor website traffic and to personalise the content of the site for you.  You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.

SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However no data transmission over the internet can be guaranteed to be totally secure and so you send us your information at your own risk.  We will retain your information for a reasonable period or as long as the law requires.

Our website contains links to other websites. We are not responsible for the contents of any website other than our own.

ACCESSING AND UPDATING

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.  If you wish to do this, please contact us at enquiries@idealshoppingdirect.co.uk We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

CONTACT

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to customer.services@idealshoppingdirect.co.uk and/or 08700 700 802.

October 2006