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Supplier Manual
This manual defines the standards that we and suppliers will work to in order to sell and distribute products. These standards also form part of the Trading Terms and Conditions. (updated July 2009)
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Conditions of Purchase
Ideal Shopping Direct conditions of purchase, import and quality requirements. This policy applies in addition to Ideal’s agreed conditions of purchase.
size of file. (Updated July 2009)
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Logistics information

We wish to establish and maintain sound working practices with suppliers. We have produced a manual intended to clarify Ideal Shopping Direct terms and conditions of supply and logistics requirements this applies, to all purchases of stock for retail re-sale through Ideal Shopping Direct Plc television channels including websites. Any variance from the requirements of this manual must be agreed in writing with Ideal Shopping Direct Plc Merchandise Manager prior to order.

Within the context of the end-to-end Ideal Shopping Direct Plc (ISD) Supply Chain, ISD Logistics is particularly concerned with the movement of goods from the time they first enter the company – typically on delivery to the ISD warehouse – through to returning stock to the supplier base. Its simple aim is to maximise stock availability to our customers through provision of the most effective supply service. In doing so, the business objectives of both ISD and its suppliers should also be achieved.

The scale of operations involved – with over 30,000 ‘live’ products, from around 600 suppliers - means the specification and observance of minimum product / delivery standards and the closest supply chain co-operation between ISD, its suppliers and their logistics service providers is of the utmost importance to us.

The Supplier Manual and Conditions of Purchase define these standards and it is therefore imperative that its contents – and subsequent amendments – are communicated to and understood by all appropriate people involved with your ISD account. (These are likely to include sales, marketing, warehouse and distribution function.)

If you have any queries please do not hesitate to contact our Merchandising Team on 08700 777 002.

Buying Department
Ideal Shopping Direct Plc
Ideal Home House
Newark Road
Peterborough
PE1 5WG



Our Commercial Brands:   Ideal World | Create and Craft
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