A leading digital retailer
   
 
Supplier Manual
This manual defines the standards that we and suppliers will work to in order to sell and distribute products. These standards also form part of the Trading Terms and Conditions. (updated May 2008, 140kB)
Download supplier manual
Conditions of Purchase
Ideal Shopping Direct conditions of purchase, import and quality requirements. This policy applies in addition to Ideal’s agreed conditions of purchase.
size of file. (Updated May 2008, 297kB)
Download Vendor Chargeback Policy
 
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Contact us

Ideal Shopping Direct
Ideal Home House
Newark Road
Peterborough
CAMBS
PE1 5WG

View a street map of where we are (opens new window).

Telephone

08700 700 802 - Customer Services (Open 8am - 6pm, Monday to Friday and 9am to 5pm, Saturday and Sunday)

08700 777 002 - Main switchboard

08717 123 456 - TV Order Line

08717 123 455 - InFirst, the ideal way to place your order

08700 700 301 - Create and Craft Club Member Helpline (Open Monday - Friday from 9am to 5pm)

Email

customer.services@idealshoppingdirect.co.uk - Customer Services

buying@idealshoppingdirect.co.uk - Buying Department

HR@idealshoppingdirect.co.uk - Human Resources

ir@idealshoppingdirect.co.uk - Investor Relations

Alternatively, complete the Contact us form

Fax

08700 777 003 - Company fax

08700 777 803 - Buying Department

For further information, please visit our terms and conditions page


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