Contact Us

• Ideal Shopping Direct
• Ideal Home House
• Newark Road
• Peterborough
• CAMBS
• PE1 5WG

View a street map of where we are (opens new window).

Telephone

08431 680680 - Customer Services (Open 8am - 6pm, Monday to Friday and 9am to 5pm, Saturday and Sunday)

08431 688 888- Main switchboard

09056 484848 - Ideal World Order Line // 09056 480 480 - Create and Craft Order Line (Calls cost 20p per minute from a BT landline, other networks and mobiles may cost more.)

08431 681 000 - Create and Craft Club Member Helpline (Open Monday - Friday from 9am to 5pm)

Email

customer.services@idealshoppingdirect.co.uk - Customer Services

buying@idealshoppingdirect.co.uk - Buying Department

ir@idealshoppingdirect.co.uk - Investor Relations

Alternatively, complete the Contact us form

Fax

08431 681 681- Company fax

08431 681 680 - Buying Department

For further information, please visit our terms and conditions page