We wish to establish and maintain sound working practices with suppliers. We have produced a manual intended to clarify Ideal Shopping Direct terms and conditions of supply and logistics requirements this applies, to all purchases of stock for retail re-sale through Ideal Shopping Direct Limited television channels including websites. Any variance from the requirements of this manual must be agreed in writing with Ideal Shopping Direct Limited Merchandise Manager prior to order.
Within the context of the end-to-end Ideal Shopping Direct Limited (ISD) Supply Chain, ISD Logistics is particularly concerned with the movement of goods from the time they first enter the company – typically on delivery to the ISD warehouse – through to returning stock to the supplier base. Its simple aim is to maximise stock availability to our customers through provision of the most effective supply service. In doing so, the business objectives of both ISD and its suppliers should also be achieved.
The scale of operations involved – with over 30,000 ‘live’ products, from around 600 suppliers – means the specification and observance of minimum product / delivery standards and the closest supply chain co-operation between ISD, its suppliers and their logistics service providers is of the utmost importance to us.
The Supplier Manual and Conditions of Purchase define these standards and it is therefore imperative that its contents – and subsequent amendments – are communicated to and understood by all appropriate people involved with your ISD account. (These are likely to include sales, marketing, warehouse and distribution function.)